The Vineyard Inn is taking an overall assessment of the hotel's accommodations and services from a true guests prospective. Did our website provide you with an ample amount of information. Whether it be make via our online reservation center or through our reservation desk, how was your experience when making your reservations? Everything from pre-arrival to check-in through the entire duration of your stay at the hotel concluding with checkout we would like to evaluate.
With each evaluation we receive a real-time quantifiable and objective information that paves the way for improvements of noted hotel deficiencies, conditions and service levels before they become problematic.
In short, the evaluations provide a snapshot of the hotel from a true customer perspective and help foster an environment that challenges us to continuously improve our of level of quality and service. The end result is the best level of service and accommodations possible.